Shipping

Shipping

We’re excited to send your Malibutique order your way.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. During launches, sales, or peak holiday periods, processing may take slightly longer.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Shipping Options and Rates

Available shipping methods and rates are displayed at checkout based on your delivery address. You may select the shipping option that best fits your needs before completing your purchase.

Estimated delivery times shown at checkout begin after your order has been processed and transferred to the shipping carrier.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 24–48 hours for tracking updates to appear after receiving your shipping confirmation.

Delivery Delays

Delivery dates are estimates and are not guaranteed. Malibutique is not responsible for carrier delays caused by weather, service interruptions, holidays, or other circumstances outside our control.

Incorrect Shipping Addresses

Please carefully review your shipping address before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Customers may be responsible for additional shipping charges if an order is returned due to an incorrect or incomplete address.

Lost, Stolen, or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your building’s mailroom, and the shipping carrier.

Please contact us if you still need assistance. While Malibutique is not responsible for packages lost or stolen after confirmed delivery, we will do our best to help you work with the carrier.

International Shipping

International shipping options, when available, will appear at checkout. International customers are responsible for any customs duties, taxes, import fees, or brokerage charges required by their destination country.

Customs processing may cause additional delivery delays.

Questions?

For questions regarding your order or shipment, please contact us through our Contact Us page. Include your order number so we can assist you as quickly as possible.